Terms of Service
Welcome to Lulaé. By accessing or making a purchase from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.
1. General Information
This website is operated by Lulaé. Throughout the site, the terms “we,” “us,” and “our” refer to Lulaé.
By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms, including additional terms and policies referenced here or available by hyperlink.
2. Online Store Terms
By using our website and making a purchase, you agree to comply with these Terms of Service and all applicable laws.
You may not use our products for any unlawful purpose, nor violate any laws in your jurisdiction, including copyright or trademark regulations.
3. Products and Availability
All products are subject to availability. We reserve the right to limit quantities of any products offered and to discontinue any product at any time without notice.
We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s screen will display them perfectly.
4. Pricing and Payments
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at checkout using the payment options provided. Orders will not be processed until payment has been received.
5. Shipping and Delivery
Orders are processed and shipped in accordance with our Shipping Policy.
We currently ship to the UK and Europe, with international shipping coming soon.
Lulaé is not responsible for any delays, lost parcels, or customs issues once your order has been dispatched.
6. Returns and Refunds
Our Return Policy outlines the process and conditions for returning items.
Lulaé is not responsible for lost or undelivered return shipments. If a return is lost in transit and no valid tracking number can be provided, no refund or exchange will be issued.
7. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store.
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or misuse.
8. Intellectual Property
All content on this website — including text, images, logos, and graphics — is the property of Lulaé and protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any content from this site without prior written permission from Lulaé.
9. Limitation of Liability
Lulaé shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
10. Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically for updates.
11. Contact Information
For questions about these Terms of Service, please contact us at:
lulaeuk@gmail.com